Transaction Status

At Clara, we feature three transaction statuses that users can see on the web platform and mobile app. Please see the explanations below:

  • Notification. Notification is when a merchant informs us that a purchase was made with your Clara card.
  • Pending. This transaction is one step away from approval. However, the merchant has not yet changed the status. At this point, it's important to understand that:
    • Pending transactions won't appear on your account statement. Therefore, these transactions aren't charged until they appear authorized on the platform.
  • Authorized. At this point, your transaction has been authorized by the merchant and will appear on your following statement.

If you have any further questions, please let us know.

At Clara, we're always looking for client needs and concerns.

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