Confirming updates using a one-time code

For us, the protection of your information will always be the most important thing.

That is why we provide an additional layer of security to some functions within the platform when we detect an action that does not coincide with your daily activities.

This additional confirmation step could occur in one of the following actions:

• Creating and editing users.
• Card creation.
• Consultation of information on collaborator cards.
• Increase in credit limits.
• Profile editing.

When we request this code, we will send it to your email and you must remember that it is a one-time password and you will have a certain amount of time to enter it.

This function helps us protect sensitive information in your account, such as personal data, delicate transactions and payments, create or edit users and cards.

An extra step that helps us block unauthorized access and possible fraudulent activities.