What happens if I forget my PIN?

If you forget it, find it within your Clara app :

  1. Open your Clara app.
  2. Sign in with your account.
  3. Go to your physical card.
  4. Select the option "See PIN".
  5. Access using your fingerprint, Face Id or password.
  6. Done! Access your PIN whenever you need it.

 

Remember that your PIN is stored directly on your phone and we don't have access to it. 

 

In the case of a blocked pin, at the moment it is necessary to replace the card. Please contact us and we will gladly support you.

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