I'm a client

Transactions and rewards:

• 3D Secure code
• Requirements to attach invoices
• Labels for Transactions
• Transaction Status
• What do I do if my card doesn't swipe?
• Contactless transactions

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Cards:

• How do I activate my Clara card?
• How long does it take for my card to arrive?
• How do I create a card?
• What types of Clara cards are there?
• What do I do if my physical and/or virtual card has been cloned?
• What is a virtual card?

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Payments and account statements:

• How to pay your Clara account
• What do I do if my payment doesn't post?
• What is the cut-off date?
• How do I get my account statement?

My account:

• What happens if I forget my PIN?
• What is 2-Step authentication?
• What should I do if I don’t require the 2- step authentication?
• How do I create my password?
• How do I recover my password?
• Which 2-Step authentication application do you recommend?

Users:

• What types of Users are there?
• Changing the Role of People

Additional help:

• How can I report a failure on the platform?